From first photo to
final walkthrough.
Restoration and home repair run on slightly different tracks, but the through-line is the same: clear scope, honest pricing, and no surprises.
How a restoration runs.
- 01
Send photos
Text or email a few photos plus what you know about the piece — maker, era, condition, any damage. I'll reply with a ballpark the same day if the scope is clear, or I'll ask to see it in person if it isn't.
- 02
Pickup or drop-off
Pickup is included within 25 miles of the shop. We load carefully, wrap hardware and glass, and log any existing damage on intake so there are no questions later.
- 03
Evaluation & proposal
Once it's on the bench, I spend 20-30 minutes with it. You get a written proposal — scope, materials, timeline, and a flat price. Fifty percent books the slot.
- 04
The work
Strip, sand, repair, stain, finish. Every step photographed. If the piece surprises us — a hidden crack, a veneer issue — I call before I improvise.
- 05
Delivery
I deliver finished pieces back assembled, dust-wiped, and hardware installed. You inspect before I leave. Balance settles on completion.
How a repair job runs.
- 01
Walkthrough or photos
For larger jobs, I'll come by and walk it with you. For smaller punch lists, good photos and a short list are enough to scope it.
- 02
Flat-rate proposal
Line-item proposal with a flat price per item, not itemized hours. Materials included. You know what it costs before we start.
- 03
Schedule
Booked jobs get a confirmed start date. Fifty percent at booking holds the slot. If the timeline changes on my end, you hear it first.
- 04
Dust-controlled work
Drywall and paint work means plastic, zippered doors, HEPA vacs, and floor protection. The rest of the house stays clean and livable.
- 05
Walk the finish
We walk the work together before I pack up. If anything isn't right, it gets fixed that day. Balance settles on completion.
Quick answers.
What's your service area?
Dallas, Oak Cliff, Park Cities, Lakewood, Plano, Richardson, and Fort Worth. I'll travel farther for restoration pickups — just ask.
Do you price by the hour?
No. Every proposal is a flat rate per line item, with materials included. You know what the job costs before I start, and you aren't watching a clock.
How do payments work?
Standard terms are 50% at booking, balance on completion. I accept Zelle, Apple Cash, Venmo, and card (3% fee on card).
Do you subcontract?
No subs, ever. If you hire JHR, you hire me. The phone number on the website is my number.
How long do restorations take?
Typical timeline is 3-5 weeks from pickup to delivery, depending on size, scope, and finish complexity. Rush jobs are possible sometimes — ask.
Can you work around tenants or furniture?
Yes. Dust-controlled zones, zippered doors, HEPA vacs, floor protection. I do tenant-turn punch lists regularly for property managers.